Here you will find the answers to the frequently asked questions.
Where do I find the print sizes for images to an Expolinc system?
In our Panel Guide you will find the print sizes in metric as well as in inches for all our systems. Here you can also find the weights of the different systems.
Can the spotlights be used anywhere in the world?
No, the Expolinc lights are adapted according to the standards in different regions. Our normal standard is with an EU connector. They can easily be adapted to UK standard by exchanging a cord. For the US standard there is a different type of 110V lights available.
Where can I purchase the Expolinc products?
Under Where to buy you can find your nearest Expolinc dealer. For some countries you might be requested to send an e-mail to us. This e-mail is only for our reply, it will not be registered. The Expolinc products are solemnly sold through authorized dealers and cannot be purchased directly from our head office.
Where can I find detailed information about a specific product?
At the Download Centre you can find set up instructions, manuals, brochures and high resolution images for each product. If you do not find the requested information there you are always welcome to contact our Customer Service at info@expolinc.se. N B the material available from our Download Centre is protected by legal rights and may only be used in accordance with our Graphic guide.
My image has rolled into the cassette of a Roll Up. What do I do?
Open the cassette (see pos 6 below), take out the internal roll and rewind it. Click here for instruction movie.
How do I open a Roll Up to change the image?
First of all you must secure the spring with a hexagonal key. The cassette of Roll Up Professional is then opened by clicking the release button underneath the system while the Roll Up Classic needs a screw driver to be opened. Click here to download PDF manual for Roll Up Classic.
I have a damaged system. Is it covered by the Lifetime Warranty and how do I get help with the repair?
The Expolinc products are covered by a Lifetime Warranty, which in short means that the product will be repaired free of charge, if the damage is caused by manufacturers defect. If repair is not possible it will be replaced. The Lifetime Warranty does not cover consumables, like spotlight bulbs, or wear and tear on transport bags. To get your system repaired you should contact the Expolinc dealer from whom you have purchased the system or visit Where to buy where you can find your nearest dealer. Most probably the dealer will be able to help you right away, but if that is not possible the dealer will return the system to us for assistance.